Closing Date: 10th May, 2024

Description:

Job Description and Duties:
This recruitment has been posted for more vacancies than currently exist as it may be used to fill additional identical vacancies which may occur within 180 days of the closing date of this bulletin.

The Help Center assists consumers with health care issues and through its regulatory authority ensures that A Government Entity enrollees receive the medical care and services to which they are entitled.

Do you have a strong desire to help people? Are you tired of billable hours and litigation? Are you looking for a better work/life balance and want to get off the "partner track," helping real people with real health care issues, working with a collaborative team of attorneys willing to share their knowledge? This may be the position for you!

Under direction of a designated Assistant Chief Counsel, Help Center – Legal Affairs Branch, the incumbent performs sensitive and complex legal work for A Government Entitys Help Center related to the regulation of health care service plans pursuant to the Knox-Keene Health Care Service Plan Act of 1975 (Knox-Keene Act, Health and Safety Code section 1340, et seq.) and other work as required. Duties include evaluating and resolving complex consumer complaints, making investigative inquiries, performing legal research, providing legal advice and counsel, determining health plan compliance with the Knox-Keene Act, and performing other special projects as required.

This position is eligible for a hybrid telework schedule under Government Code 14200. Under A Government Entity current hybrid telework policy, employees may be required to report in-person to the office two times per week and will be required to utilize a shared or “hotel” workspace. Employees may also be required to report in person more frequently as determined by management, which may include working at a A Government Entity designated headquarters and/or offsite events or locations. Employees must work from a location within California while employed at the A Government Entity.

Please let us know how you heard about this position by taking a brief survey: A Government Entity Recruitment Survey (https://www.surveymonkey.com/r/B75M8M2)

You will find additional information about the job in the Duty Statement. (https://www.calcareers.ca.gov/CalHrPublic/FileDownload.aspx?aid=23261666&name=HRApprovedLABAttorneyDutyStatement.pdf)

Special Requirements:
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) a(n) Active Membership in the California State Bar License. You will be required to provide a copy of your license prior to being hired.

Active membership in the California State Bar

All applicants not currently employed by the A Government Entity will be subject to a pre-employment background investigation. The investigation will consist of fingerprinting and an inquiry to the California Department of Justice to disclose criminal records.

Any documents you submit for a job vacancy such as your state application, resume, cover letter, educational transcripts, etc. SHOULD NOT include ANY confidential information. Confidential information that should be excluded or removed from these documents include, but is not limited to, your Social Security Number (SSN), birthday, driver's license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission. Possession of Minimum Qualifications will be verified prior to interview and/or appointment.

If you are using education to meet the minimum qualifications for this position, you must submit a copy of your high school transcripts or college/university transcript(s).

Unofficial transcripts may be accepted during the application process; however, submission of official transcripts may be required prior to appointment.

Desirable Qualifications:
In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
  • Knowledge of laws, legal codes, government regulations, executive orders, and agency rules
  • Consumer advocacy experience
  • Excellent written and oral communication skills
  • Knowledge of health care service programs and trends
  • Knowledge of the managed care health plan industry and policy issues impacting managed care
  • Ability to exercise a high degree of initiative, independence, and flexibility
  • Ability to work cooperatively and effectively with others
  • Effectively participate as a member of a management team
  • Ability to manage an active caseload.
  • Dependable, punctual, excellent attendance
  • Special skills/Activities
  • Bi-lingual
  • Volunteer Work/Community Service Experience.