Supervising Attorney - Health Consumer Center (HCC) & Legal Advice Line (LAL)

Exp.: 5+ Years
BayLegal seeks an attorney with a strong commitment to public interest and social justice advocacy to become the Supervising Attorney of the Health Consumer Center and Legal Advice Line. This position is based in our Oakland office serving clients throughout the Bay Area. The Supervising Attorney works closely with the LAL/HCC Managing Attorney and is responsible for supervising and supporting the staff attorneys and their work to ensure clients receive high quality legal services, smooth project management and grant deliverable compliance. See COVID-19 Remote Work, below.

As a Supervising Attorney you will have the opportunity to:
  • Learn about and engage with the diverse legal needs of low-income communities in the broader Bay Area and contribute to BayLegal’s work and mission to reduce homelessness, enhance stability, break systemic cycles of poverty, and address social injustice.
  • Provide day‐to‐day legal supervision and support to HCC and LAL staff attorneys.
  • Ensures the HCC participation in relevant local, regional, and statewide taskforces and policy advocacy efforts that further the interests of our HCC client community and access to healthcare generally.
  • Monitor and manage call flow on the LAL, HCC, and Alameda Tenants Rights Line.
  • Provide direct client services as appropriate.
  • Conduct training, mentoring, evaluation, and professional development of HCC and LAL staff.
  • Develop, support, and engage in collaborations with community partners to address systemic barriers facing BayLegal’s client community.
  • Engage the team in annual planning, periodic reviews of priorities, and responses to emerging issues in the client community, together with the HCC & LAL Managing Attorney.
  • Work with BayLegal’s development, grants and contracts, and communications teams to promote BayLegal’s mission and resource development.
  • Engage in other tasks and projects that further BayLegal’s mission and operations as a non-profit.

Requirements/Qualifications/About the Successful Candidate:
  • Humility in working with colleagues and clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and/or limited English proficiency.
  • Membership in good standing in the California State
  • Five or more years practice as a licensed attorney with experience developing projects and leading diverse teams.
  • Legal supervision experience strongly preferred.
  • Direct service experience, particularly in the areas of healthcare access and/or housing, consumer, family, or public benefits law.
  • Knowledge of and demonstrated commitment to practices addressing secondary trauma, burnout, and sustainability for staff.
  • Excellent attention to detail in ensuring compliance with complex federal regulations for legal services programs.
  • Comfortable/highly efficient using cloud-based technologies such as Justice Server and NICE InContact.
  • Experience providing direct legal services on a legal advice hotline preferred.
  • Positive attitude, sense of humor and proactive problem-solver.
  • Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines.
  • Excellent writing, editing, and proof‐reading skills, with ability to be detail‐oriented.
  • Strong interpersonal skills and an ability to work collaboratively with a dynamic team and recognize, address, and resolve interpersonal conflict.
  • Ability to develop and implement effective training and mentorship programs for new staff.
  • Ability to take decisive action and ensure accountability.
  • Ability to multitask and complete goals and objectives in stressful situations, which can include responding to emergency client situations/complaints and constant interruptions by hotline staff triaging calls.
  • Diverse candidates and those fluent in languages widely spoken in BayLegal’s client communities are strongly encouraged to apply.

Temporary COVID-19 remote work:
Due to the COVID-19 Pandemic, all BayLegal employees are primarily working remotely. While BayLegal has implemented detailed health and safety protocols to minimize risk of exposure and has an evolving plan for reopening our local offices, we anticipate remaining primarily remote throughout much of 2021. All employees are expected to be available to travel to BayLegal offices and services locations as needed and in compliance with public health advisories. Employees are expected to reside in California and must be able to commute to the physical BayLegal base location or service delivery location within the San Francisco Bay Area.

While BayLegal remains primarily remote, all employees are issued BayLegal computers and provided appropriate supplies. BayLegal has implemented and continues to explore additional technologies to make working remotely as efficient and connected as possible. All employees receive a flat-rate monthly amount to reimburse for work-related use of personal IT equipment, including internet, and home. BayLegal is open to providing flexibility regarding work schedules and part-time or full-time employment to the extent feasible for the position.

Compensation and Benefits:
We offer a diverse, family friendly environment, and compensation based on competitive public interest salaries along with a generous benefits package. The estimated starting annual salary range for this position is: $85,000 – $115,000 (placement in range determined primarily by years of related experience). BayLegal’s benefits package includes 100% employer covered medical, dental, and life insurance for employees and up to 40-50% for dependents; long term disability insurance; stipends for bilingual employees whose language skills are used in the provision of work tasks; student debt repayment program; dependent childcare employer contribution program and 401k retirement plan following first year. Paid leave policy includes: sick leave; parental leave; 14 holidays each year and vacation (starting at 13 days and increasing with additional years of employment).

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