Pro Bono Manager & Staff Attorney

San Francisco, CA
Full Time
The Pro Bono Manager & Staff Attorney is responsible for the cultivation of relationships with key pro bono stakeholders and the provision of a strategic vision for Swords’ Pro Bono Program. In addition, this position will carry a small case load as a Staff Attorney and is responsible for interviewing, and providing outreach, advice, and representation to claimants before the US Department of Veterans Affairs (the VA), military Discharge Review Boards, and Boards for Correction of Military Records.

Duties include, but may not be limited to:
Pro Bono Manager
  • Recruit, train, and supervise volunteer attorneys for the Pro Bono Program.
  • Develop strategic vision for Swords’ pro bono work; create and implement annual pro bono program plan.
  • Strengthen and maintain relationships with law firms, corporations, bar associations and other entities.
  • Provide ongoing case management and mentoring assistance to volunteer attorneys.
  • Expand volunteer training programs and materials.
  • Coordinate and manage off-site legal clinics – typically two per month.
  • Develop client case files and screening memos; operate pro bono case placement process.
  • Supervise the Pro Bono Program Assistant (non-attorney) position
  • Create and oversee quality control procedures, including case monitoring, brief editing, case updates, troubleshooting, and ongoing communications with clients and volunteer attorneys.
  • Create and manage effective case closing process, including the timely closing of completed matters and the collection and review of information from clients and volunteers about their experience.
  • Maintain communication and ongoing engagement with Pro Bono Advisory Board
  • Spearhead volunteer appreciation and recognition activities.
  • Prepare statistical reports and use the information to evaluate, improve, and promote the Pro Bono Program.
  • Given presentations on topics relevant to Swords’ work such as veterans law, veteran cultural competency, and pro bono program management.
  • Submit reports; attend meetings.
  • Perform other duties as required by Legal Director.

Staff Attorney
  • Provide the following services to veterans in need of legal assistance with VA benefits claims and military discharge upgrades: (1) outreach; (2) brief legal advice and assessment; and (3) direct legal representation.
  • Develop and marshal necessary evidence, including military records, medical and mental health records, court-martial transcripts, personal statements, lay evidence, and/or non-governmental documents, to assist in case evaluation, preparation, and representation.
  • Conduct legal research and draft legal briefs.
  • Represent clients at hearings before the VA Regional Office, Board of Veterans Appeals, and military corrections boards as required.
  • Coordinate within legal team on case strategies
  • Provide technical assistance and training to other veterans’ legal advocates.
  • Perform in-depth research and prepare written materials relating to legal issues faced by veterans.
  • Submit reports, attend meetings, and perform administrative tasks, as required.
  • Work with other program providers to integrate services within Swords to Plowshares’ continuum of care.
  • Perform other duties as required by Legal Director.

  • Must be a current member, in good standing, of the State Bar of California. Other state bar membership may qualify, if it satisfies VA rules for attorney representation and meets eligibility requirements for admission to the Court of Appeals for Veterans Claims.
  • Experience effectively communicating with legal professionals and community leaders; ability to engage with diverse stakeholders; strong public speaking skills.
  • Strong, accurate research skills; impeccable written and verbal communication skills.
  • Highly motivated and able to manage own work and case loads.
  • Demonstrated experience with or sensitivity to the needs of homeless and disabled veteran populations, particularly “hard to reach / serve” populations.
  • Patience; creativity; attention to detail; excellent organizational skills.
  • Demonstrated ability to work cooperatively and remain calm under pressure.
  • Commitment to the mission of Swords to Plowshares.

  • Veteran preferred, or demonstrated familiarity with VA and veteran issues.
  • Experience in administrative, military, and veterans law.
  • Familiarity with public benefits.
  • Management experience, including the supervision of other attorneys and legal professionals.
  • Familiarity with local legal community.

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