Under the direction of the Director of Knowledge Solutions the Knowledge Management Attorney (“KMA”) works with corporate practice groups and with other Knowledge & Innovation personnel, to encourage the efficient and cost-effective practice of law by facilitating the creation of a knowledge-sharing culture. To this end, the KMA is engaged in developing resources and exploring innovative solutions to identify, collect and organize internal precedent materials, capture matter experience, increasing attorney efficiency and facilitating knowledge sharing across the enterprise.
Responds to attorney precedent requests by assisting with identifying and framing legal issues, teaching efficient search techniques, and locating precedents using internal and external electronic resources.
Evaluate and maintain systems that track matter experience and with the guidance of the practice group leaders, and the lawyers, determine data points necessary to collect and analyze to derive insights that will inform the handling of current and future matters.
Develops and manages database architecture and taxonomies for existing and new systems and recommends guidelines, policies and procedures regarding the design and functionality of these systems.
Suggests and implements improvements to the information gathering processes and the organization of information for practice group resources so as to have this information available for dissemination and retrieval by enterprise search or other methods.
Strategizes and collaborates with practice group leaders and other attorneys to design effective workflows, processes, guidelines and standards to increase efficiency in practice.
Cultivates relationships with the lawyers in their practice groups to learn their pain points and stay current on issues that will impact the work of that practice. This includes attending practice group meetings, staying current on legal issues and meeting regularly with practice group leaders.
Promote awareness of KM initiatives and solicit practice group participation in the furtherance thereof, including piloting new products or workflows or introducing new ideas.
Provides ongoing individual and group attorney and staff training on KM tools and best practices .
Works on other Knowledge & Innovation initiatives and projects as assigned.
Education: J.D required along with a minimum of 3 years’ relevant legal experience in a practice or KM role.
In-depth understanding of corporate transactions and detailed knowledge of form and content of corresponding documents in order to communicate effectively with lawyers.
Understanding of knowledge management principles, systems, and processes.
Working experience with document management solutions and SharePoint.
A familiarity with new technological advancements and how they are being applied across the legal industry .
Ability to analyze issues and problems systematically, gathering broad and balanced input, drawing sound conclusions and translating conclusions into timely decisions and actions.
Work effectively as change agent by presenting guidelines, standards and processes in communications that resonate with lawyers as to the value and importance of adopting new methods of practice.
Ability to construct and institute training programs and lead both individual and group training sessions.
Ability to create a project plan, set deadlines, delegate responsibilities and see a project through to its conclusion.
Attendance Requirements: On site during normal working hours and available when necessary before or after normal working hours in order to meet the demands of the job and the needs of the firm.