This position is responsible for monitoring and enforcing child support orders and payments, determining appropriate action to be taken in each specific case, and establishing child support orders if none exists. This position determines child support payments and drafts stipulations, monitors cases for missed payments, enforces health insurance coverage, and establishes paternity when father admits paternity. In this position, you will negotiate out-of-court settlements, prepare cases for court, coordinate court schedules, review payment histories with obligors when problems arise and insures that unemployed obligors cooperate with the Work Search Program, and draft and type correspondence and interview obligors and obliges.Schedule
- Division: Child Support
- Days: Monday - Friday
- Work Hours: 8:00 am - 4:30 pm *flexible
- Hours Per Shift: 8
- Shifts Per Pay Period: 10
- Position FTE: 1.00
Applications are being accepted from current County employees as well as members of the public.Essential Duties and Responsibilities:
- This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
- Monitor and enforce child support orders and payments as set forth under IV-D of the Social Security Act.
- Determine and implement appropriate action to be taken in each specific case and establish child support order if none exists and obtain health insurance coverage for minor children.
- Determine child support payments and draft stipulation if agreement is reached, including determining and establishing support payments for foster care cases.
- Work with parents to establish paternity; negotiate terms of agreement; draft resulting judgment and set birth-related medical expenses, past support, genetic testing expenses and other fees or costs.
- Negotiate out-of-court settlements for attorney review and signature; prepare cases for court by researching payor’s employment history and available assets and drafting orders. Coordinate court schedule with Family Court Commissioner, judges, and attorneys.
- Prepare affidavits to support contempt actions. Prepare requests for warrants as appropriate.
- Periodically modify child support orders within prescribed timelines.
- Refer cases for criminal prosecution in consultation with supervisor or lead worker. Obtain and coordinate documentation to justify complaint.
- Testify in court as needed.
- Proceed with administrative enforcement remedies as appropriate and authorized.
- Respond to all written correspondence and phone calls from consumers and their attorneys in a timely manner.
- Locate payers/payees when needed using various public and private means including software, websites and working interstate locate reports.
- Work performance reports and follow up with necessary actions.
- Develop relationships and coordinate with partner agencies both internal and external to ensure the residents of Walworth County are receiving the services to which they are entitled.
- Demonstrate a commitment to county safety and risk management efforts.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or Experience
High School diploma or equivalent plus two additional years of formal preparation and two to three years of relevant experience; or equivalent combination of education and experience necessary to perform the essential duties and responsibilities of this position. Prior experience working with child support or as a paralegal preferred. Computer knowledge is essential with the ability to use several databases. This position requires the ability to respond appropriately to participants’ questions and concerns. Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Proven experience with legal and medical terminology desired.Special Requirement
As a post-offer pre-employment condition, a criminal background check conducted by the State Department of Justice (DOJ) including FBI fingerprinting must be successfully completed and passed. Walworth County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history. Wisconsin’s Fair Employment Law, s. 111.31 – 111.395, Wis. Stats., prohibits discrimination because of an arrest or conviction record, however, Walworth County may disqualify an applicant if the position’s responsibilities are substantially related to the applicant’s criminal history. Management reserves the right to make employment contingent upon successful completion of the background check. Cost of the background check and fingerprinting will be covered by Walworth County.Interactions & Communication
Provides specialized information and/or recommendations to others regarding an area of expertise. This position requires an ability to communicate with the public either in person or by other means in a sensitive and appropriate manner.Decision Making
This position has the authority to make decisions that are within general procedures and protocols; supervision is available as required or requested. These decisions directly impact performance in the job and/or work unit within the department and information is provided with additional research and observations which contributes to the decision making process.Thinking & Problem Solving
In relation to established procedures, protocols and policies of the County, challenges in this position tend to be diverse, but are typically covered by precedent or established practice.Tools and Equipment Used
- Typewriter: Telephone
- Calculator: Copy Machine
- FAX Machine: Personal Computer/Scanner/Printer
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Selection Process:
- Formal Walworth County Electronic Application
- Education & Experience Review
- Oral Department Interview
- Reference Check
- Background Check
- Post Offer Physical Exam
- Drug Screen
Other job related tests may be required.