Description:
Overview:Florida & Georgia Personal Injury Attorneys is the premier personal injury law firm in Southeast Georgia and Northeast Florida, built upon the foundations of honesty, hard-work, and experience our clients can trust. Proudly headquartered in downtown Jacksonville, Florida & Georgia Personal Injury Attorneys has recovered millions for our clients. The attention we give to our clients is one of the many distinguishing characteristics that set Florida & Georgia Personal Injury Attorneys apart from other firms.
At Florida & Georgia Personal Injury Attorneys, our employees are our biggest asset. Both employees and clients are considered part of the Florida & Georgia Personal Injury Attorneys family.
We are seeking experienced Case Managers or Claims Adjusters to join our team. Under general direction of Pre-litigation Associate Attorney, the Case Manager will be responsible for managing a heavy case load, handling all aspects of the case from inception to preparing the file for demands.
Responsibilities:
- Opening new files and making the initial client contact and continue contact with clients on a regular basis
- Fully investigate each case, gathering, and analyzing intake information and relevant documents. Enter pertinent information into database.
- Verify insurance coverage and liability issues, and maintain contact with insurance company.
- Manage client's medical care keeping in constant communication with client's and medical providers. Schedule and calendar medical appointments, explain procedures and related documentation to clients.
- Continuously monitor case status, review medical records
- Organize and maintain case files, preparing files to be submitted to demand writers
Qualifications:
- 2+ years Workers Compensation experience
- Ability to multi-task in a fast-paced environment with tight deadlines
- Excellent customer service, time management, and organizational skills
- Attention to detail and problem solving skills
- Strong interpersonal skills to develop working relationships with clients, field associates and vendors
- Capacity to work independently and in a team environment
- Ability to maintain confidential information
- The ability to work on the phones for extended periods of time
- Excellent written and verbal communication skills
- Consistent record of attendance, reliability, and integrity
- Basic knowledge of medical and insurance terminology a plus
- Spanish speaking a plus
- This position is in a professional office setting
- 40 hour work week, Monday - Friday
- High School diploma or equivalent
- JD from accredited university and FL Bar Admission.
