Description:
Summary function: Reviews written complaints and conducts preliminary investigations of opened complaints. Screens telephone inquiries on the ACAP Hotline for potential assistance.Required minimum education: Juris Doctorate and a Florida Bar Member in Good Standing.
Required minimum professional work experience: Three (3) years legal experience as an attorney.
A legal writing sample is required with the application/resume.
Essential Duties and Responsibilities:
Reviews written complaints to determine whether a disciplinary file should be opened. Conducts a preliminary investigation through written communication with the complainant and lawyer. Determines whether there is sufficient evidence to forward the matter to the Branch Office for additional review and/or investigation and possible referral to a grievance committee.
Screens telephone inquiries on the ACAP Hotline to determine what action, if any, can be performed by The Florida Bar. Directs certain inquiries or minor complaints to the appropriate Bar committee program and/or public agency.
Other duties as assigned.
Knowledge of:
- The Rules Regulating The Florida Bar
- Legal terminology and the judicial process
- The Florida Bar disciplinary procedures
Skilled in:
- Excellent legal and analytical communication, both oral and written
- MS Word
- Internet Research
- Case management
Ability to:
- Think logically and effectively problem solve
- Interpret policies and procedures
- Organize and prioritize work
- Demonstrate initiative in group projects and individual settings
- Tactfully manage difficult situations
- Communicate effectively and professionally
- Consistently provide an excellent service-oriented attitude
- Operate well under pressure and in a team atmosphere
- Manage a substantial case load professionally
- Use discretion and independent judgment
- Sit for long periods of time, hear, and converse over the telephone, and key/work frequently on a computer
- Lift 5 to 10 lbs.
